Beyond Chatbots: 5 Creative Ways Startups Are Embedding AI into Products

Jamie Russell-Curtis
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Increasingly, startups are claiming to be “AI-powered.” However, in most cases, that just means they’ve slapped a chatbot onto their homepage or added a search assistant inside their app. It’s surface-level, often disconnected from core functionality, and ultimately uninspiring.

According to Gartner’s 2025 CEO & Senior Business Executive survey, 77% of CEOs believe AI is transforming their business landscape, yet only 44% trust their CIOs to be AI-savvy. The gap between aspiration and application is wide.

The real opportunity isn’t in adding AI as a feature. It’s in embedding AI so deeply into your product’s workflow, automation layer, or output logic that users barely notice it, but feel its impact every time they use your tool.

In this article, I’ll explore five startups that are doing exactly that, but first, I want to talk more about why AI-embedded products are here to stay.

Contents

Why AI-Embedded Products Are the Future

There’s a reason AI-native products are winning early, according to McKinsey: startups using embedded AI cut time-to-market by 30% or more. Founders are learning that AI, when built into product logic (not just bolted onto the front-end), creates tangible value fast.

Embedded AI drives:

  • Operational Leverage: Automate internal workflows without growing headcount.
  • Better UX: Proactively help users succeed, rather than reactively support them.
  • Scalable Differentiation: Let your product evolve based on user behaviour, not static logic.

The bottom line? AI is more than a feature; it’s a product philosophy.

5 Startups Creatively Embedding AI into Their Product

1. Automating Onboarding with Embedded Intelligence

When a new user signs up, their first experience determines everything.

Borderless AI nailed this by launching Alberni, a multilingual AI assistant that handles HR setup, legal agreements, and payroll in 170+ languages.

Alberni integrates LLMs with localised compliance logic, cutting down manual HR workflows by over 70% for their clients. But here’s the twist: it doesn’t feel like an AI layer. It feels like magic.

Onboarding is your most high-leverage opportunity to introduce AI. Instead of static forms and generic tooltips, embed AI to:

  • Detect user intent and suggest next steps
  • Auto-complete initial setup flows based on CRM data
  • Provide contextual guidance using tools like GPT-4o + Make.com

Want to get tactical? Instrument your product using Mixpanel and define your “Time to Value” (TTV) moment. Then build an AI workflow to reduce the time it takes for users to reach that moment. That’s your first win.

2. Turning Product Usage into Dynamic Documentation

Product documentation and training material are vital, but most teams never have time to do them well.

Clueso solves this by converting user screen recordings into fully narrated walkthroughs, using a Chrome extension and a lightweight GPT backend to turn user actions into instructional video content within minutes. Colossyan takes it further, creating avatar-led training videos from plain text.

Imagine this: your SaaS app includes a “record and share” button. Your user clicks it, walks through a workflow, and, behind the scenes, Clueso + GPT-4o turns that into a narrated video and step-by-step doc. That’s instant enablement for internal teams or customer success.

Think about where users stumble most in your product. Could AI proactively generate help content based on those behaviours? If so, you’ve just created scalable support without growing your team.

3. From Chatbot to Teammate: Agentic AI for GTM

Forget FAQ bots. Imagine AI that can identify a lead, qualify it, follow up, book a meeting, and update your CRM, without you lifting a finger.

That’s what startups like Adopt AI and FuseAI are pioneering. Adopt AI’s product plugs directly into HubSpot and Gmail APIs, managing outreach sequences with a human-like tone and 90%+ deliverability.

Agentic workflows use decision-making models to plan, execute, and adapt. Using tools like Flowise or LangChain, you can build simple agents that:

  • Score leads based on behavioural signals
  • Personalise outreach emails
  • Trigger Slack or email alerts when users hit buying intent thresholds

The best part? You’re not replacing your sales team, you’re giving them a teammate that never sleeps.

Daniel, CEO of Altar, Product and Software development company specialising in building MVPs, full custom software development projects & creating UX/UI that is both functional and beautiful
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4. Using Contextual Signals to Adapt the UX

Sensor-driven AI isn’t just for wearables. Butlr and Skinetix embed AI in physical environments, but the principles apply to SaaS too, using thermal and movement data processed in real time to inform spatial decisions in retail and workplace settings.

You can treat every click, hover, or hesitation as a sensor.

By using tools like Hotjar or Fullstory, you can gather rich behavioural data. The next step? Pipe that data into GPT-4o and dynamically adjust:

  • What content is shown
  • Which features are highlighted
  • What help suggestions are offered

Your product becomes less of a static dashboard and more of a living, adapting system.

5. Letting AI Own Your Content Engine

If your product creates any kind of output, reports, insights, or dashboards, AI can help you repurpose and distribute that content at scale.

Startups like Moments Lab are showing what’s possible. Moments Lab, in particular, uses multimodal AI to detect key highlights in long-form video and auto-generate social clips, reducing content production time by 80%

For example, a fintech platform could:

  • Auto-generate weekly performance summaries for each user
  • Turn usage stats into short video explainers using HeyGen
  • Draft personalised emails using GPT-4o and distribute them with Make.com

This kind of automation doesn’t just save time, it creates delight. And it lets small teams punch way above their weight.

AI Building Blocks You Should Know

Before you dive into building your own AI-powered features, it’s worth understanding the foundational components that make it all possible. These are the technical enablers that power everything from intelligent assistants to generative content systems.

Here are seven key building blocks you’ll encounter when embedding AI into a digital product:

  1. Data Pipeline – Everything starts with clean, reliable data. Your AI is only as good as the input it receives. A strong data pipeline ensures you’re feeding models accurate, up-to-date information from your product, CRM, or usage logs.
  2. Embedding Models – These models convert unstructured data (like text or audio) into vector representations—numerical formats that allow AI to compare, relate, and reason over complex inputs.
  3. Vector Databases – When paired with embeddings, these databases (like Pinecone or Weaviate) enable fast, accurate retrieval of information. They’re essential for retrieval-augmented generation (RAG), where your LLM references context in real time.
  4. Large Language Models (LLMs) – These are the engines driving modern AI. Whether it’s OpenAI’s GPT, Anthropic’s Claude, or open-source alternatives, LLMs handle language understanding, reasoning, and content generation.
  5. Prompting + Fine-tuning – Prompt engineering helps guide model behaviour on the fly, while fine-tuning allows for deeper, longer-term customisation. These tools are critical when you’re tailoring AI responses to match your product’s tone or domain expertise.
  6. Orchestration Tools – Frameworks like LangChain or LlamaIndex act as the connective tissue between your AI components. They manage workflows, memory, tool usage, and logic chaining across multiple models or APIs.
  7. Guardrails – As your AI features grow more autonomous, guardrails become essential. These are rules, filters, and fallback logic that ensure your AI stays safe, aligned, and appropriate for all users.

You don’t need to master all of these to get started, but knowing how they fit together will help you ask better questions, scope more realistic projects, and avoid common pitfalls.

Our AI product expert, Rui, has written a deep dive into this topic. If you want to learn more, I’d recommend giving it a read.

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Build It: A Blueprint for Embedding AI (Without Hiring a Research Team)

So you’ve seen the playbook. You’re inspired. But where do you actually start?

This blueprint will help you move from abstract AI ideas to working, valuable features, without a huge budget or ML engineering team.

💡 Investor Pitch Tip: Framing your AI work as infrastructure (not just features) is compelling. Highlight how it automates core workflows, reduces operational cost, or boosts user retention. That’s the kind of AI story investors lean into.

1. Identify the Workflow That Slows Users Down

Start by looking at your product analytics or support tickets. What task is repetitive, time-consuming, and easy to get wrong? This could be onboarding setup, form entry, data formatting, internal report writing—anything with a clear set of predictable steps.

Look for something that:

  • Happens frequently
  • Takes more than 2–3 minutes
  • Involves some form of input → transformation → output

2. Break That Workflow Into Micro-Steps

Map out what a human would do, step-by-step. If it’s onboarding, they might read the user’s goals, match them to templates, and pre-fill relevant fields. If it’s sales enablement, they may check a CRM, draft an intro email, and update a status.

Be as granular as possible. Each step can be either automated, assisted, or personalised with AI.

3. Design a Prompt That Mimics Those Steps

Now that you have the steps, test a GPT prompt that mirrors this logic. For example:

“You are a SaaS onboarding expert. Based on the following CRM notes, suggest a setup flow for a user with [goal], [role], and [industry]. Output a checklist in plain English.”

Use GPT-4o, Claude, or Mistral to experiment. You don’t need a backend yet, just test in ChatGPT or a playground.

4. Turn the Prompt Into a Working Flow

Use no-code tools like Make.com or Zapier to wrap your prompt into a workflow. Connect your CRM, form, or database to the model. Output can be sent to Slack, email, or directly injected into the UI.

If you want more control, tools like LangChain and Flowise let you compose multi-step agents or decision trees.

5. Test Internally First

Before exposing your AI to users, run it through internal edge cases. Ask:

  • Are outputs consistent?
  • Is it hallucinating anything?
  • Does it actually save time?

Track time saved, output quality, and error rates. These become your first AI product KPIs.

6. Launch with a Toggle and Learn

Roll out to power users first. Give them a way to opt in and provide feedback. Watch how they use it—and where it breaks.

AI features don’t have to be perfect on day one. But they should provide a clear benefit with minimal confusion.

Final Note

You don’t need to “build an AI product.” You need to make your product smarter, faster, or more helpful, one workflow at a time. Most of what’s in this article can be prototyped in under a week.

Avoid These Common Mistakes When Embedding AI

Even the most ambitious AI-powered startups can stumble if they overlook the basics. Here are a few pitfalls to avoid as you start embedding AI into your product:

  • Over-engineering too early: Your first AI feature doesn’t need agents, memory, and real-time vector search. Focus on delivering value with as little complexity as possible.
  • Skipping human validation: AI can hallucinate. Build in approval steps or fallbacks to ensure quality before outputs reach users.
  • Misaligned use cases: AI isn’t the right solution for every problem. If a simple rule or decision tree would solve it faster, start there.
  • Unclear UX: AI outputs need context. A magical moment becomes a frustrating one if users don’t understand what just happened, or why.
  • No feedback loop: AI performance improves with iteration. If you’re not measuring how it’s used or collecting user feedback, you’re flying blind.

Think of AI not as a magic wand, but as a set of tools that extend your product’s utility when used wisely.

Final Thoughts: Think Like an AI-Native Founder

You don’t need to “AI-ify” your whole product. You just need to spot the right opportunities:

  • Where are your users hitting friction?
  • What parts of your ops could scale without headcount?
  • Where could you turn behaviour into value?

The future belongs to founders who don’t just add AI, but embed it into the very logic of their product.

Good luck and thanks for reading.

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Jamie Russell-Curtis
Head of Content
Jamie is the Head of Content at Altar.io. With a background in Theatre and Marketing for the Arts, he’s now turned his attention to the Startup World, committing to creating valuable content for entrepreneurs with the help of industry leaders.

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